Intellectual Property Policy
1. Scope and acceptance
This document governs your access to and use of the DadaGoods platform, including the website, mobile interfaces, application programming interfaces and related services (together, the "Platform"). DadaGoods is a business-to-business-to-consumer wholesale marketplace that connects verified suppliers with business and consumer buyers in seven storefront languages with a United States dollar ledger.
By registering an account, browsing the Platform, publishing a listing, placing an order or otherwise using the Platform, you confirm that you have read, understood and agreed to be bound by this document together with the DadaGoods Privacy Policy, Cookie Policy and Platform Rules. If you do not agree, you must stop using the Platform.
Where you use the Platform on behalf of a company or other legal entity, you represent that you are authorised to bind that entity, and "you" means that entity.
2. Definitions
"Buyer" means a registered user who places an order, whether a business buyer purchasing at tiered wholesale prices or a consumer buyer purchasing single units. "Seller" means a merchant admitted to the Platform under the Seller Onboarding Agreement. "Listing" means any product page, offer, price tier, stock statement or media published by a Seller.
"Content" means text, images, video, specifications, documents and any other material uploaded to the Platform. "Order" means a confirmed purchase of one or more Listings. "Tiered Price" means the unit price that applies once a stated quantity threshold is reached. "MOQ" means the minimum order quantity set by the Seller for a Listing.
"Business Day" means any day other than a Saturday, Sunday or public holiday in Hong Kong, China. "Platform Commission" means the fee retained by DadaGoods on a completed Order as published in the Seller Onboarding Agreement.
3. Intellectual property
DadaGoods, the DadaGoods name and logo and the platform software, design, structure and databases are owned by the platform operator or its licensors and are protected by trade mark, copyright and database rights. You may not copy, modify, distribute, scrape or create derivative works from the Platform except as expressly permitted in writing.
Sellers retain ownership of the Content they upload but grant DadaGoods a worldwide, non-exclusive, royalty-free licence to host, reproduce, translate, resize and display that Content for the purpose of operating, promoting and improving the Platform. This licence ends when the Content is removed, except for copies retained in backups, caches and records that must be kept for legal reasons.
4. Reviews, ratings and contributed content
Reviews and ratings must reflect a genuine purchasing or enquiry experience. Fabricated, incentivised, retaliatory and bulk-generated reviews are prohibited, and DadaGoods may remove or down-rank them and record the measure against the responsible account.
By submitting a review, rating, photograph or other contributed content you grant DadaGoods a worldwide, non-exclusive, royalty-free licence to use, reproduce, translate and display that content on the Platform and in related marketing, and you confirm that you hold the rights needed to grant that licence. Sellers may respond publicly to a review but must not offer any inducement to change or remove it.
5. Notice and takedown
A rights holder who believes that a Listing or Content infringes its intellectual property may submit a notice to the IP complaints address published in this document. The notice must identify the protected work or right, identify the allegedly infringing material by URL or listing reference, state the basis of the claim, provide contact details and include a statement that the information is accurate and that the complainant is the owner or is authorised to act for the owner.
DadaGoods acknowledges a complete notice within two Business Days and, where the notice is well founded on its face, removes or disables access to the material within seven days of receipt, notifies the affected Seller and records the complaint in the intellectual property register.
The affected Seller may submit a counter-notice setting out why the material is lawful and offering to submit to the jurisdiction of a competent court. Where a counter-notice is received the complainant is notified and the material may be restored unless court proceedings are commenced. Three substantiated infringement determinations against the same Seller result in the automatic freezing of the account pending review.
Deliberately false or abusive notices are a violation of the Platform Rules. DadaGoods may refuse to process notices submitted by a person that repeatedly files unfounded claims.
6. Violations and penalties
Violations carry demerit points under the schedule published in the Platform Rules. Points accumulate over a rolling assessment window and lead, in escalating order, to a warning, a listing restriction, a reduction in store level, withholding of settlement, suspension of the store and termination of the Seller Onboarding Agreement.
Certain conduct results in immediate action without a graduated escalation: publication of a prohibited item, substantiated counterfeiting, a third substantiated intellectual property determination, fraud, or a failure to respond to a safety recall. DadaGoods communicates each measure in writing with the rule relied on, the evidence considered and the period within which the matter can be remedied.
7. Notices and records
A notice is validly given to a user when it is sent to the email address recorded on the account or posted to the account message centre, and is treated as received on the next Business Day after sending. A notice is validly given to DadaGoods when it is sent to the contact address published in this document.
Electronic records created and stored by the Platform, including acceptance records, order and payment records, communications and audit entries, are admissible evidence of the matters they record. Each acceptance of a document is stored with the document version, the date and time, the locale in which it was presented and the originating network address.
8. Compliance contacts
DadaGoods publishes the following points of contact and answers correspondence in English and in any of the seven storefront languages. Rights holders, data subjects, regulators and law-enforcement authorities should use the address that matches the subject of the enquiry.
Legal and compliance enquiries: legal@dadagoods.com. Intellectual property and DMCA complaints: ip@dadagoods.com. Data-protection and GDPR enquiries, including data-subject requests: gdpr@dadagoods.com. Digital Services Act and content-moderation enquiries: dsa@dadagoods.com. Written notices may be addressed to the contracting entity named in the footer of this site.
A request from a competent authority is acknowledged on the same Business Day, recorded in the compliance register and answered within the period stated in the request or, where no period is stated, within ten Business Days. We do not disclose personal data in response to an informal request that does not have a lawful basis.